Built to keep your money safe
Most of our controls slow things down on purpose. Here is what they are and why they exist.
- Deposits from your own name only
- You fund your account by bank transfer to your personal nexX account number. The sending account must be in your name. If it is not, we hold the money and send it back, and we tell you what happened.
- Holds after security changes
- If you change your password, phone number or 2FA, withdrawals are held for 24 to 72 hours. That gives you time to stop someone who got into your account. New withdrawal addresses wait 24 hours before they can be used. The app shows each hold and when it ends.
- 2FA and a transaction PIN
- Signing in needs a second factor. Every money movement needs your transaction PIN. A new device has to be approved before it can move money.
- Customer assets held separately
- What you hold is kept apart from company money. We are building to the custody rules in SEC Nigeria's digital asset framework.
- Built for SEC Nigeria licensing
- We're applying under SEC Nigeria's digital asset rules; we will not take customer money until we're authorised. We do not hold a licence today.